Gen Digital (parent company of LifeLock and Norton) has agreed to a $9.95 million settlement to resolve a class action lawsuit alleging it made artificial or prerecorded voice telemarketing calls to non-customers in violation of the Telephone Consumer Protection Act (TCPA).
⚠️ Action Required — Claim Deadline: April 13, 2026. If you received unsolicited robocalls about LifeLock or Norton between February 19, 2021, and October 30, 2025, and you were not an account holder, file your claim now at jacksonivrsettlement.com.
LifeLock & Norton $9.95M TCPA Settlement — Key Details
| Settlement Amount | $9,950,000 |
| Company | Gen Digital (LifeLock & Norton brands) |
| Reason for Lawsuit | Alleged TCPA violations — unsolicited robocalls to non-customers |
| Class Period | February 19, 2021 – October 30, 2025 |
| Claim Filing Deadline | April 13, 2026 ⚠️ File Now |
| Opt-Out / Objection Deadline | April 13, 2026 |
| Final Approval Hearing | July 14, 2026 |
| Net Settlement Fund | ~$6,282,933 (after deductions) |
| Estimated Payout Per Person | ~$200–$625 (pro-rata, based on number of claims) |
| Expected Payout | ~October 2026 (60 days after final approval) |
| Settlement Website | jacksonivrsettlement.com |
Who Is Eligible?
You are eligible to file a claim if:
- You received an artificial or prerecorded voice telemarketing call about a LifeLock or Norton account from Gen Digital between February 19, 2021, and October 30, 2025
- You were NOT an existing LifeLock or Norton account holder at the time of the call
- You received a settlement notice from the administrator with your Class Member ID
How Much Will You Receive?
After deductions for attorney fees (~$3.32M), administration costs ($315,400), and service awards ($15,000), approximately $6,282,933 is available for distribution among valid claimants. Each claimant receives an equal pro-rata share:
- If ~30,000 valid claims filed: approximately $209 per person
- If fewer claims filed: potentially up to $625 per person
- The exact amount depends on total valid claims received by April 13, 2026
How to File Your Claim
- Go to jacksonivrsettlement.com and click Submit Claim.
- Enter your Class Member ID from your settlement notice.
- Fill in your personal information, address, and contact details.
- Choose your payment method (direct deposit recommended) and provide banking details.
- Review and submit before April 13, 2026.
Settlement Timeline
- Claim / opt-out / objection deadline: April 13, 2026 ⚠️
- Final Approval Hearing: July 14, 2026
- Expected final approval: August 2026
- Expected payout: ~October 2026 (60 days after final approval)