How To Get A Refund On Steam? Check the complete procedure here!

Have you ever bought a game on Steam with high expectations but later you got unsatisfied once you started playing it? Do not be nervous; the Steam game refund policy can save you. This comprehensive overview will take you through the basics of Steam game refunds so you can confidently make decisions about your gaming purchases and request refunds as needed. Let’s take a journey through the world of Steam game refunds, from eligibility requirements to step-by-step instructions, and make sure your gaming experience is nothing less than satisfying.

How To Get A Refund On Steam?

When you buy a game or software on Steam, you can request a refund if you’re not satisfied. But there are some rules to keep in mind:

  • You have 14 days from the date of purchase to request a refund.
  • However, you can only get a refund if you haven’t played the game for more than two hours. So, you can’t finish a game quickly and then ask for your money back.
  • If you pre-ordered a game, you can get a refund until the game is released. After that, the regular refund rules apply.
  • If you buy extra content for a game (DLC), you can get a refund within 14 days, but the game must not have been played for more than two hours.
  • In-game purchases made within Valve’s own games can be refunded within 48 hours if the game hasn’t been played, modified, or transferred.
  • If someone gives you a game as a gift, you can get a refund within 14 days, but the money goes back to the person who bought it, not you.

Remember, there are some conditions. You can’t get refunds for third-party content or if you’ve cheated in a game. Also, if Steam thinks you’re cheating the refund system, they might not give you a refund. You can find more details on Steam’s official help page.

How To Request A Game Refund From Steam?

Sure, here’s a step-by-step guide on how to request a refund for a game on Steam:

  • 1. Start by opening Steam and locate the help menu at the top left of the program.
  • 2. Click on “Steam Support” from the menu.
  • 3. In the support menu, you’ll see a list of recent products. Find the game you want a refund for here, or click on “games and applications” to view more of your games.
  • 4. Click on the specific game you’d like to request a refund for.
  • 5. Now, choose the reason why you want a refund from the available options.
  • 6. Next, you’ll need to select your preferred method for receiving the refund.
  • 7. You can either have the refund credited to your Steam wallet for future purchases or refunded directly to the original payment method you used.

Follow these steps, and you’ll be on your way to requesting a refund for your Steam game.

How To Get A Refund On Steam?

How To Cancel A Refund Request On Steam?

If you’ve requested a refund on Steam but changed your mind, you can cancel it, but there are some important things to know. Here’s how:

  • 1. Visit the help page mentioned earlier.
  • 2. Look for the option to cancel your refund request.
  • 3. If you find it, simply follow the steps to cancel.
  • 4. If your refund hasn’t been processed by Steam yet, the game will stay in your account, and you won’t get your money back.
  • 5. But if Steam has already processed the refund, you’ll need to repurchase the game if you want it again.

What To Do If Steam Refund Is Not Credited?

When you request a refund on Steam, it usually takes about 7 days for the money to show up in your bank account. But if you used an international payment method, it might take even longer.

If it’s been more than 7 days and you still haven’t seen the refund, you should contact your bank. Sometimes, refunds are in a sort of “pending” state, and your bank can help you with that.

Now, if you requested a refund within 24 hours of making the purchase, it’s a bit different. In this case, the original charge on your bank statement gets cancelled, so you won’t see a refund as a separate transaction. This cancellation process can take up to 10 days, and for international payments, it might take more time.

If you’re still not finding your refund, check your recent purchase history. Sometimes, the refunded money might have been used to buy something else.

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